• Garanzia 30 giorni soddifatti o rimborsati

    Garanzia 30 giorni soddifatti o rimborsati

  • Spedizione gratuita per gli ordini sopra i 50€

    Spedizione gratuita per gli ordini sopra i 50€

  • Le consegne si effettuano ogni giorno

    Le consegne si effettuano ogni giorno

  • Tutto per l'inglese

    Tutto per l'inglese

Apology = Scuse

Nella scheda in alto a destra ("Compiti") troverete GRATUITI gli esercizi interattivi per il capitolo:
"Apology = Scuse"

Dear Ms Smith

My behaviour at your ____ (place) following our recent ______ (what kind of) meeting was deplorable.

I can assure you that it will not happen again. I was wrong. I have no excuses. I am very sorry.

Respectfully

(name)

(title)

_____________________________________________________________________

 

Dear Ms Smith

I am sorry you had to wait such a long time for your credit of _____ (amount of money). We have had trouble tracing your sale and the return of part of the merchandise.

The refund check has now been mailed. Again, thanks for excusing the delay.

Sincerely yours

(name)

(title)

____________________________________________________________________

 

Dear Ms Smith

There is absolutely no excuse for my not meeting with you for ___ (breakfast, lunch, dinner) ______ (time) or at least not getting word for you. The appointment was written on my calendar but somehow I thought our meeting was for next ____ (day).

Please forgive me. I am eager to talk to you and will call on ____ (day) to see if we can arrange a meeting before you leave town. I will not let you down this time.

Respectfully

(name)

(title)

_____________________________________________________________________

 

Frasi utili

  • Please accept my apology for… = La prego di accettare le mie scuse per ...
  • We apologize for the inconvenience this matter may cause you… = Ci scusiamo per il disagio che questo argomnto potrebbe causare ...
  • I would like to apologize for the mix=up on your last order. = Vorrei scusarmi per l'errore nel vostro ultimo ordine.
  • I am sorry that this unfortunate accident occurred… = Mi dispiace per l’accaduto inconveniente ...
  • We accept full responsibility for the mistake… = Accettiamo la piena responsabilità per l'errore ...
  • Mr Butler, let me assure you that what happened in your case is not typical of our company. = Signor Butler, vi assicuro che quanto accaduto nel suo caso non è tipico della nostra azienda.
  • We have applied a 10 % discount on your order and we again apologize for any inconvenience the delay in delivery may have caused you. = Aggiungiamo uno sconto del 10% sul vostro ordine e ci scusiamo di nuovo per gli inconvenienti che il ritardo della consegna può aver causato.

Parole utilizzate frequentemente

  • Sincerely sorry = Mi dispiace sinceramente.
  • Accept my apology = Accettate le mie scuse.
  • Responsibility = Responsabilità.
  • Inconvenience = Inconveniente
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