• Garanzia 30 giorni soddifatti o rimborsati

    Garanzia 30 giorni soddifatti o rimborsati

  • Spedizione gratuita per gli ordini sopra i 50€

    Spedizione gratuita per gli ordini sopra i 50€

  • Le consegne si effettuano ogni giorno

    Le consegne si effettuano ogni giorno

  • Tutto per l'inglese

    Tutto per l'inglese

Receiving guests = Ricevere ospiti

Nella scheda in alto a destra ("Compiti") troverete GRATUITI gli esercizi interattivi per il capitolo:
"Receiving guests = Ricevere ospiti"

Sul posto di lavoro, alcuni hanno più incontri con ospiti stranieri altri meno. Il primo impatto è quello che lascia una buona impressione - anche con un buon inglese. Di seguito sono elencate le espressioni in lingua inglese che vengono utilizzate per ricevere gli ospiti.

 

 

1. USEFUL PHRASES = FRASI UTILI

1.1.Welcoming guests = Accogliere gli ospiti

  • Hello! Welcome to _____________________ (company). = Buongiorno e benvenuti a _______________________ (nome dell’azienda).
  • Good morning! Nice to meet you again. = Buongiorno! Sono lieto di rivederla.
  • Hello! Did you have any trouble finding us? = Buongiorno! Ha avuto problemi a trovarci?
  • Good evening! It's been a while since we last saw each other. = Buonasera! Non ci siamo visti da un po’.
  • Hello, _______________________ (guest's name). You can leave your things here/at the reception. = Buongiorno, ______________________ (nome dell’ospite). Può lasciare le sue cose qui/alla reception.
  • Hello! It's nice to see you again. How are you? = Buongiorno! È bello rivederla. Come sta?
  • Hello! How was your trip/flight? = Buongiorno. Come è stato il suo viaggio/volo?
  • Where are you staying? = Dove alloggia?
  • Let me take you around the company. = Mi permetta di mostrarle l’azienda.
  • If you'd like to come this way... = Se mi vuole seguire...
  • Let's go into the office. = Andiamo in ufficio.
  • Pleased to meet you, too. = Piacere di conoscerla.
  • Very well, thank you. = Molto bene, grazie.
  • Not too bad, thank you. = Bene, grazie.
  • Not to good, I'm afraid. = Purtroppo, non troppo bene.
  • It's been better/I've been better. = Sono stato meglio.
  • A bit stressful, but fine, thanks. = Un po' stressato, ma va bene, grazie.
  • A lot of work, but fine, thank you. = Molto lavoro, ma bene, grazie.

 

1.2.Introducing yourself = Presentarsi

  • Hello, I'm ___________________ (your name). Pleased to meet you. = Buongiorno. Sono ________________________ (il vostro nome). Piacere di conoscerla.
  • Welcome to ABC Electron. I'm Janez Rupnik. = Benvenuti a ABC Electron. Sono Janez Rupnik.

 

1.3.Introducing somebody else = Presentare qualcun’altro

  • Nice to meet you. Can I introduce ___________________________ (name)? = Piacere di conoscerla. Posso presentarle __________________________ (nome)?
  • I'm very pleased to introduce Janez Rupnik, our Finance Director. = Sono lieto di presentarle Janez Rupnik, il nostro direttore finanziario.

 

1.4.Problems with names = Problemi con nomi

  • I'm sorry, can you repeat your name? = Mi scusi, può ripetere il suo nome?
  • Sorry, I didn't catch your name. Can you repeat it? = Mi dispiace, non ho capito il suo nome. Può ripetere?
  • I'm sorry, did you say Harris or Harrison? = Mi scusi, hai detto Harris o Harrison?
  • Sorry, I've lost your name. Can you repeat it? = Mi dispiace, ho scordato il suo nome. Può ripeterlo?
  • Could you spell your name, please? = Può fare lo spelling del suo nome?

 

1.5.Offering something = Offrire qualcosa

  • Please, have a set. = Per favore, si accomodi.
  • Can I take your coat/jacket? = Posso prendere il suo cappotto/giacca?
  • Would you like something to drink? = Vuole qualcosa da bere?
  • Would you like  coffee/tea/juice/water? = Posso offrirle un caffè/tè/succo/acqua?
  • How would you like your coffee? With milk/cream/sugar? = Come vuole il caffè? Con il latte/panna/zucchero?
  • With or without sugar? = Con o senza zucchero?
  • How much sugar do you take? = Quanto zucchero?
  • What can I get you? = Cosa posso offrirle?
  • Juice/water? = Succo/acqua?
  • Please help yourself to the biscuits/cookies…= Prenda pure i biscotti...
  • Here you are. = Prego.
  • A cup of coffee/tea, please. = Una tazza di caffè/tè, per favore.
  • Some water/juice... would be nice. = Mi andrebbe un po' d'acqua/succo di frutta ...
  • Just black. No sugar. = Caffè nero, senza zucchero.
  • With milk/sugar/milk and sugar. = Con il latte/zucchero/latte e zucchero.
  • Can I have a sweetener instead of sugar, please? = Posso avere un dolcificante al posto dello zucchero, per favore?

 

 

SAMPLE DIALOGS

 

Dialog 1

TOM: Mr. Stafford, we’re glad you decided to pay us a visit today.

JIM: Yes, I was in the area, so I figured I’d stop by to see how the project is going.

TOM: How kind of you. Would you mind waiting in the seminar room for just a moment?

JIM: Not at all.

TOM: Great, I will let the project managers know you’re here, and we will be right with you.

JIM: Excellent, I’m eager to see what progress they’ve made.

TOM: Yes, and I’m sure they’re eager to show off their work.

 

Dialog 2

TOM: Mrs. Brinley, what a pleasant surprise! What brings you to London?

JIM: A bit of business, a bit of pleasure. I hope I’m not imposing.

TOM: Not at all, I just wasn’t expecting you. Would you like a tour of the premises before I arrange to jump out and join you for lunch?

JIM: That sounds perfect, let’s go.

TOM: Ok, but we’ve got some top-secret projects going on back there, so I’ll need you to give your ID to the receptionist so he can issue you a clearance card.

JIM: Luckily I just got into the country, so I have all my documents at hand.

TOM: Ever the pragmatic one!

 

Dialog 3

TOM: It sure is good to see an old face. How’ve you been?

JIM: A bit stressful, but fine, thanks. And you?

TOM: So-so. I’ve had a lot of work, lately, and little time for myself.

JIM: Sounds like the same story everywhere I go.

TOM: Yeah, seems that way, right?

JIM: It’ll be better one day.

TOM: I’m sure you’re right.

 

Dialog 4

TOM: Hello?

JIM: Is anybody there?

TOM: May I ask who this is?

JIM: This is Mr. Turner. I’m supposed to have a meeting here today.

TOM: Funny we don’t have anything scheduled today. Are you sure you’re in the right place?

JIM: Absolutely, I have it written down in my calendar, 7/8/2014.

TOM: Aha, that’s the problem then. You’re American, but this is a British company. You thought we had a meeting on 8 July, but we actually have it on 7 August!

JIM: Oh silly me, I can’t believe my mistake.

TOM: No problem, Mr. Turner. We’ll sit down with you and have a preliminary meeting today.

 

Dialog 5

TOM: Excuse me, have I come to the right place?

JIM: I’m not sure, ma’am, would you be s kind as to tell me your name?

TOM: Mrs. Henley.

JIM: Aha, Mrs. Henley, of course you have come to the right place. We’ve been expecting you.

TOM: Oh perfect. I’ve had a long trip, and I would hate to have gotten the address wrong.

JIM: Not to worry, we’re here for you. Why don’t you just make yourself comfortable, and the boss will be down in a second.

TOM: Lovely, thank you so much.

 

 

 

 

 

 

 

 

 

 

 

 

 


Image: FreeDigitalPhotos.net

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


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